Policies and Terms
1. Terms of Service
By accessing and using Olib's services, you agree to comply with and be bound by the following terms and conditions:
- You must be at least 18 years old or have parental consent to use our services.
- You agree to use the content on Olib for personal, non-commercial educational purposes only.
- You will not distribute, modify, or reproduce the materials without explicit permission from Olib.
- Olib reserves the right to terminate or suspend accounts that violate these terms.
2. Privacy Policy
Olib is committed to protecting your privacy. We collect and use your information as described below:
- We collect information when you create an account, make purchases, or contact customer support.
- Your information is used to provide and improve our services, process transactions, and respond to your inquiries.
- We implement security measures to protect your data but cannot guarantee absolute security.
3. Copyright Policy
All content on Olib, including notes, past papers, and projects, is protected by copyright laws:
- Users may not reproduce, distribute, or create derivative works without permission.
- If you believe your copyrighted work has been infringed, please contact us to file a DMCA takedown notice.
4. Refund Policy
We strive to provide high-quality educational resources. Our refund policy is as follows:
- Refunds may be issued within 7 days of purchase if the materials are found to be significantly different from the description.
- Refunds for assignment assistance are subject to review and at the discretion of Olib management.
5. Academic Integrity Policy
Olib promotes academic integrity and ethical use of our resources:
- Users are responsible for properly citing any materials used from Olib in their academic work.
- Assignment assistance is intended for learning purposes and should not be submitted as original work.
6. Payment and M-Pesa Policy
Olib uses M-Pesa for transactions:
- All payments are processed securely through the M-Pesa platform.
- Users are responsible for ensuring their M-Pesa account details are correct and up-to-date.
- Olib is not responsible for transactions made to incorrect M-Pesa accounts due to user error.
7. Changes to Policies and Terms
Olib reserves the right to modify these policies and terms at any time. We will notify users of significant changes via email or through our website.
Contact Us
If you have any questions about our Policies and Terms, please contact us at:
Email: support@olib.com
Address: [Your Kenyan Address]